IITS has
extensive consulting capabilities in the field of ITES,
IT and Telecom.
 ITES
Information Technology
Telecommunication
Interaction IT Services is a company promoted and
managed by professionals with rich experience in
organizations of repute.The organization has
extensive consulting capabilities in the field of ITES,
IT and Telecom, which is amply demonstrated by
the projects undertaken during the last one year :
 Setting-up of telecom hub and network operations centre
at San Diego, California, for SM e Services, which includes hardware
,software and networking infrastructure for 768 seats of hosted
contact centre.The scope included design, vendor selection, ordering,
installation & integration, O&M systems etc – in short end-to-end
solution.
Setting-up of 120-seat call centre at Smi, Manila, Philippines,
including establishment of processes, training
and operations management. SM group is one of the top business houses of
Philippines.
Establishment & Operations Management of an MNC's call centre and
franchisee initiative covering two centres of 250 and 40 seats at
Noida, India. This MNC is listed in NASDAQ with presence in 42 countries.
End-to-end consulting for a mission critical on-line gaming solution
created around high availability network spanning 4500 secure
terminals. First large-scale secure data application using CDMA based wireless
access. SDLA is a Rs. 1500 Crore lottery major in the
country and the solution has been implemented in the states of Maharastra,
Punjab and North Karnataka.
Setting up and managing operations for a 24 seat call centre at
Dehradun.
Operations Management & process consulting for Accord Customer
Care Solutions, an MNC based out of Singapore for operating 101 customer
care centres for wireless devices across the country, the largest
network of its kind anywhere.
JV participation for offering Mobile Telematics solutions to
Transportation and Logistics companies.Executing solutions for seven
large organizations.
IITS also operates a 24 seat international ITES center at IITS
Janakpuri District Centre, New Delhi.
With offices spanning the globe, IITS is prepared
to meet with you and your corporate staff. We will
actively participate in the analysis of your information
processing needs, perform a business justification for
the capital expense, write the RFP for an IT project,
and delivery a robust solution on time, and in budget.
Contact
IITS to arrange a meeting with one of our
principal consultants or business division managers.
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